Frequently Asked Questions

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We covers stoves, heating, plumbing, renewables, electrical and more - all delivered by fully qualified engineers. Visit our 'Services' page for the full list.

We serve the whole of Northumberland, including Hexham, Corbridge, Allendale, Stocksfield, Morpeth, Bellingham and Haltwhistle.

Yes - we have a large showroom with plenty of parking spaces

Each install is different and timing depends on the complexity e.g. chimney work, liners, hearth selection - but we aim to be as efficient as possible. Call us on 01434700050 for more details.

 Yes - we can install using twin wall flue systems where needed. 

Factors include room size, fuel type, and aesthetic - we offer personalised advice and showroom visits to ensure you make the right choice. 

Annual servicing is recommended to keep the system safe and efficient, and maintain warranties.  

A CP12 checks all gas appliances, flues and ventilation for safety, and is required annually for landlords. We install, service and repair all types of boilers across all fuel types.  

Yes - with correct design and system sizing, heat pumps can be an efficient renewable solution. 

Solar generates electricity, and battery storage stores excess energy for later use - reducing reliance on the grid. 

Biomass uses wood fuel to heat space and hot water - ideal for rural estates, farms and district networks. 

Yes - from boiler installs to general plumbing and radiators, all carried out by qualified engineers. 

Yes - we’re Gas Safe, OFTEC and HETAS registered, ensuring safe, compliant installations. For the full list of our accreditations, visit our 'About' page. 

Chimneys should be swept annually or before high-use periods to reduce fire risk and improve airflow.